Responsible Gaming Pledge

Khlibet Responsible Gaming — Play with joy, play in control

Gaming should be a source of enjoyment — not stress or hardship. Khlibet believes every player should know their limits and play responsibly. We're committed to supporting you on that journey.

18+ Only Set your own limits 24/7 Support
18+
Age restriction is mandatory
24/7
Support always available
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Protection Tools
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User Controls

The pillars of Responsible Gaming

How Khlibet keeps your gaming safe

Personal Limits

At Khlibet, you can set your own deposit limits — daily, weekly, or monthly. Once a limit is in place, it cannot be exceeded, eliminating the risk of overspending.

Time Control Features

As part of Responsible Gaming, Khlibet lets you set time limits for your gaming sessions. You'll receive an automatic notification when your time is up.

Break options

If you feel you need a break, Khlibet offers a temporary time-out (24 hours to 6 weeks) during which your account will be inaccessible.

Self-Exclusion Feature

For longer-term issues, you can self-exclude from Khlibet entirely. Choosing to do so takes courage — it is not a sign of weakness.

Loss Limit

Set a loss limit before you start — decide the maximum amount in BDT you're willing to lose in a given period. Once you hit that limit, play will be stopped automatically.

Minor Protection

Khlibet strictly prohibits anyone under 18 from playing. Age is verified at registration, and any suspicious accounts are investigated.

What responsible gaming is and why it matters

Responsible Gaming is a mindset and a set of habits where a player consciously manages their gaming activity. Khlibet believes gaming should be a form of entertainment — not a financial burden on your family or a source of mental stress.

Millions of people in Bangladesh play online games every day. Most do so for entertainment and enjoy it responsibly. For some, however, it can become a problem. Khlibet takes responsibility for supporting those who need help.

The core principle of responsible gaming is simple — you control the game, not the other way around. Khlibet is committed to keeping that control in your hands, which is why we provide a range of tools and support options.

Remember: gaming is entertainment, not a reliable source of income. Chasing losses by playing more is a sign of harmful behavior.

Warning signs of problem gaming

Problem gaming usually develops gradually. It can be hard to notice when things are getting out of hand. Khlibet wants you to stay aware of the following signs:

Financial warning signs

  • Spending on gaming beyond your budget
  • Repeatedly trying to "chase" lost money
  • Taking on debt or borrowing money to fund gaming
  • Spending household funds on gaming

Behavioral warning signs

  • Lying or keeping secrets about gaming
  • Feeling restless or irritable when not gaming
  • Strained relationships with family and friends
  • Loss of focus at work or in studies

Emotional warning signs

  • Feeling incomplete without gaming
  • Relying on gaming to cope with stress or anxiety
  • Repeatedly trying to quit but failing
If you recognize several of the signs above in yourself, don't wait — contact the Khlibet support team or activate the self-exclusion feature.

Khlibet's Responsible Gaming Tools

Khlibet offers a range of effective tools to help you stay in control of your gaming experience. All tools are completely free to use and can be activated at any time, entirely at your own discretion.

Deposit limit

Set daily / weekly / monthly deposit amounts

Loss Limit

Set a maximum loss limit for a given period

Session Time Limit

Set a maximum duration for each gaming session

Cooling-off period

Take a break from 24 hours up to 6 weeks

Self-Exclusion

Close your account on a long-term or permanent basis

Activity Report

View a detailed breakdown of your gaming history and spending

Go to your account settings or contact support chat directly to activate these tools. Limit reductions take effect immediately; increases take effect after 72 hours.

How to play responsibly

Building a few simple habits makes responsible gaming second nature. Follow Khlibet's guidelines and gaming stays enjoyable — without the downsides.

1
Set your budget in advance

Decide how much you're willing to spend before you start playing. If you lose that amount, accept it and don't top it up. Think of gaming as one part of your monthly entertainment budget.

2
Set a time limit

Decide in advance how long you'll play each day. Set an alarm. When it goes off, stop — whether you're winning or losing.

3
Don't make decisions driven by emotion

Gaming while angry, frustrated, or under the influence of alcohol leads to poor decisions. Stop in that moment and come back later.

4
Accept your losses

"Chasing losses" — placing bigger bets to recover money you've already lost — is one of the most dangerous habits in gaming. If you're on a losing streak, stop and walk away.

5
Take regular breaks

Take at least a 10–15 minute break every hour. Get up, walk around, drink some water. Prolonged screen time impairs your judgment.

6
Stay open with your family

Being open with family keeps you accountable. If you feel the urge to hide your gaming, that's a sign something isn't right.

Self-Assessment

Answer the following questions honestly. If two or more answers are "Yes", please reach out to the Khlibet support team.

1

Have you spent more time or money on gaming than you originally intended?

2

After a loss, have you felt the urge to play again to win back what you lost?

3

Has gaming caused problems in your relationships with family, friends, or colleagues?

4

Have you borrowed money or dipped into your savings to cover gaming costs?

5

Have you lied to family members or people close to you about your gaming?

6

Do you feel anxious, restless, or empty when you're not gaming?

Two or more "yes" answers?
Take this seriously. Contact Khlibet support or use the self-exclusion feature. Asking for help is a sign of strength.

Minor Protection

Khlibet strictly prohibits anyone under 18 from using the gaming platform. This is the cornerstone of our Responsible Gaming policy.

How we ensure minor protection

  • Age verification is required at registration
  • National ID or passport verification as part of the KYC process
  • Suspicious accounts investigated and closed immediately
  • Age confirmed through payment verification

Our advice for parents

To protect your child or teenager from online gaming risks:

  • Enable parental controls on your devices
  • Monitor online activity
  • Talk openly about gaming
  • If in doubt, contact Khlibet support
If a minor has accidentally created an account and we confirm this, the account will be closed immediately and all deposited funds will be returned.

Help & Support

If you or someone close to you is struggling with a gaming problem, you don't have to face it alone. Khlibet is always here to help.

Khlibet Live Support

24/ 7 our support team is here for you. Talk to us about any concerns related to your gaming.

Email Support

Email us at [email protected]. Your matter will be handled with complete confidentiality.

Self-Exclusion Request

Activate self-exclusion instantly through your account settings or by contacting support.

Professional Support

For serious issues, consulting a mental health professional is strongly recommended. We'll support you in taking that step.

Confidentiality guaranteed: All Responsible Gaming communications are kept completely confidential. Your identity and personal situation are never shared with third parties.
Quick assistance

Need help right now? Use the options below:

Activate Self-Exclusion Setting a deposit limit Live Support
Healthy Gaming Checklist
  • I've set my budget in advance
  • I've set my time limit
  • Playing for fun, not for income
  • I'll stop when I'm losing
  • I will take regular breaks
  • I'm being open with my family
Related Pages
Terms and Conditions Privacy Policy General Enquiries About Us
Your well-being is our goal

We're always here if gaming becomes a problem. Don't hesitate to reach out.

Go to Support

General Enquiries

Frequently asked questions about Responsible Gaming

Yes, any funds in your account remain yours after self-exclusion. Once the withdrawal is processed, the amount will be sent to your mobile banking or bank account. Our support team will assist you throughout the process.

Decreasing your limit takes effect immediately. Requests to increase a limit are subject to a 72-hour cooling-off period. This delay is intentional — to prevent impulsive decisions made in the heat of the moment.

Start with a calm conversation. Help them understand without placing blame. Contact Khlibet support — we also guide family members. Seek professional counseling if needed.

A cooling-off period is a short-term break (24 hours to 6 weeks) after which your account is automatically reactivated. Self-exclusion is a longer-term or permanent measure — your account cannot be reactivated before the specified period ends.

Yes, our system can detect unusual gaming patterns — such as a sudden spike in time or money spent. If this happens, our team may reach out to you. This isn't against you — it's for your wellbeing.

Completely free. Deposit limits, time limits, cooling-off periods, self-exclusion — all available at no cost. Using these tools won't affect your access to promotions or bonuses.

Play responsibly, play with enjoyment

Join Khlibet for a safe and healthy gaming environment. We're with you every step of the way.

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