Khlibet Privacy Policy — Your information is completely safe

Introduction

Khlibet is a trusted online gaming platform in Bangladesh. We believe that protecting your personal information is a fundamental right. This privacy policy explains in detail what data Khlibet collects, why it is collected, how it is stored, and what rights you have.

Our goal is to protect your privacy with complete transparency. We encourage you to read this policy in full before using Khlibet. If any part is unclear, our support team is always ready to help.

What Information We Collect

Khlibet collects two types of information from you — data you provide directly, and data collected automatically.

Directly Provided Information

Information you provide directly during registration and account management:

• Full name and date of birth
• Email Address and Mobile Number
• Residential Address
• Identity verification document (National ID or Passport)
• Payment details (mobile banking number or bank account)
• Records of your conversations with the support team

Automatically Collected Information

Some information is collected automatically while you use Khlibet:

• IP Address & Device Information
• Browser Type & Operating System
• Visit timestamps and page browsing activity
• Cookie & Session Data
• Gaming Activity & Transaction History

How Your Data Is Used

Khlibet uses your information only for specific, legitimate purposes. Each purpose is outlined separately below:

Who Your Data Is Shared With

Khlibet does not sell your personal information to advertisers or third parties. However, your data may be shared in certain limited circumstances:

Payment Processor

We share necessary information with our approved payment partners to process deposits and withdrawals. These partners are required to comply with our privacy standards.

Law Enforcement Agencies

In cases involving a court order or legal obligation, information may be shared with government authorities. This is done strictly on a need-to-comply basis and limited to the minimum required.

Technology Service Provider

Trusted technology service providers handling server hosting, cybersecurity analysis, and customer support may access limited data. They operate under strict confidentiality agreements.

Cookie Policy

The Khlibet website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

Cookies We Use

• Essential Cookies: Essential for the site to function properly. Maintains login sessions.
• Functional Cookies: Remembers your preferred language and settings.
• Analytics Cookies: Helps analyze which sections of the site are most used, enabling us to improve our services.
• Security Cookies: Used to detect fraud and unauthorized access.

You can manage cookies through your browser settings. Keep in mind that disabling essential cookies may affect some site functionality.

How Long Your Data Is Retained

Khlibet retains your information only for as long as necessary. All data is kept while your account remains active.

• Account Information: Even after account closure, data may be retained for up to 5 years due to legal obligations.
• Transaction Records: Retained for a minimum of 7 years in accordance with financial regulatory requirements.
• Identity Verification Document: Securely deleted after verification is complete and the legal retention period has expired.
• Support Conversations: Deleted 2 years after the last interaction.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies expire after a maximum of 1 year.

Your Rights

Every registered user on Khlibet has the following rights regarding their personal data:

To exercise any of these rights, contact our support team. We typically respond within 30 days.

Security Measures

Khlibet employs industry-leading security measures to protect your information:

• TLS 1.3 / SSL 256-bit Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & DDoS Protection: Protection against server attacks.
• Regular Security Audits: Regular audits conducted by third-party security specialists.
• Access Control: Only authorized personnel can access specific data.
• Data Backup: Regular encrypted backups are taken to prevent data loss.

Protection of Minors' Data

Khlibet strictly does not provide services to anyone under 18. We do not knowingly collect personal information from minors.

If a minor has accidentally created an account and we identify this, the account will be immediately closed and all stored data will be deleted.

If you believe a minor is using Khlibet, please notify our support team.

Policy Updates

Khlibet may update this privacy policy from time to time. For significant changes, we will:

• We will send a notification to your registered email
• We will post a clear notice on the site
• We will update the "Last Updated" date at the top of the page

Continued use of Khlibet after any changes takes effect means you have accepted the updated policy. We encourage you to visit this page regularly to stay informed.

Contact

For any questions, requests, or complaints regarding the privacy policy, please get in touch with us. Our dedicated privacy team is always here to help.

If your complaint is not resolved to your satisfaction, you may file a complaint with the relevant local data protection authority.